More incoming tourism for Germany.
With the Federal Association of German Incoming Companies
The association.
The Federal Association of German Incoming Companies eV is an association of incoming companies and Destination Management Companies (DMCs) that have their headquarters in Germany.
DMCs are specialists within the travel sector who purchase tourism services domestically and sell them as wholesalers to travel companies abroad, either as packages or as individual services. Their knowledge of various source markets abroad, their awareness of the diversity of German tourism products, and their years of marketing activities contribute to the fact that inbound companies represent a significant segment of the German tourism industry.
Our core objective as a professional association is to represent the intellectual and economic interests of all stakeholders in the inbound tourism industry. We also pursue general political goals that serve to support our members in their careers and businesses. We ensure that German DMCs are increasingly recognized as significant players in German tourism.
Association
Contact and discussion partners.
We are available for the following recipients:
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for domestic service providers (hotels, restaurants, cultural venues, tour guides, bus companies, etc.)
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the municipal, regional and national tourism associations
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the associations of other tourism sectors and countries
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the political bodies dealing with tourism and economic policy and the relevant offices and ministries.
Incoming tourism
Germany. Incoming tourism.
Germany is a diverse travel destination and popular with foreign tourists, with annual growth rates. With 85 million foreign overnight stays, inbound tourism is a key economic driver in the German tourism industry and ranks among the top international destinations for cultural and city breaks, as well as for conference, trade fair, and congress travel.
Incoming tourism
Incoming companies: One contact for many services.
Inbound companies form the interface between commercial service providers abroad and the destination. DMCs are therefore not only important marketers of Germany as a destination, but also key partners of the service providers. They are responsible for a significant portion of bookings. In 2024, German inbound companies were responsible for approximately 5.5 million guests, 13 million overnight stays, and €2.5 billion in direct tourism revenue. DMCs have a market share of approximately 25% among guests.
Providers of traditional leisure travel for individual travelers (FITs) and groups are more likely to be referred to as incoming agencies. Agencies that focus on MICE (Meeting, Incentive, Conference & Events) groups consider themselves Destination Management Companies (DMCs). What all of these company profiles have in common is that the majority of their services are sold B2B, i.e., to foreign agencies or tour operators.
Incoming tourism
Internationally active for customers in the source markets.
Inbound companies are distinguished by their professional knowledge of their clients' countries of origin and their requirements. They often specialize in a few narrowly defined source markets.
The DMCs' most important customers are tour operators, corporates, travel agencies, and MICE agencies. Through a variety of sales and marketing measures, the perception of Germany as a destination is promoted and actively marketed:
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Visits by international agency clients in the source market
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Participation in international tourism trade fairs (e.g. IBTM, IMEX, ITB, WTM, FITUR, GTM, etc.)
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Presence also in segments and for products that are not covered by tourism organizations
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Creation of catalogs, online offers and other sales materials
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Organizing family trips to various destinations and regions, partly in cooperation with airlines, local tourism organizations and local partners
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Accompanying site inspections to specify bookings
The most important services in Leisure Travel are the organization of city / round trips, hotels, guided tours, entrance fees, restaurants, transport and day trips.
The most important services in MICE and business travel are the organization of hotels, conferences, supporting programs, catering services and transfers.
Incoming tourism
Services. Organization from A to Z.
Inbound companies purchase tourism services from domestic providers—such as hotels, bus companies, restaurants, and tour guides—and sell them as packages or individual services to agencies, tour operators/agencies, or other clients abroad. For inbound agencies, the guest is the end consumer who uses a trip booked in the country of origin on-site.
Incoming tourism
The services at a glance:
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Detailed needs assessment with the customer and selection of suitable service providers
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Development of new program ideas
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Request and selection of offers for the customer
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Calculation and sale of the desired services to the customer
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Preparation and presentation of services
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Ongoing contact with service providers for detailed coordination to ensure smooth on-site operations, partly through personal presence
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Payment management and accounting
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Emergency telephone 24/7 for customers and service providers
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If necessary, support of complaints and complaint management
Incoming tourism
Advantages. Achieve a lot with one contact person.
Collaboration with DMCs creates significant advantages for everyone involved. Clients save time, gain in-depth destination expertise, and benefit from the experience of seamless processing through a single point of contact. Suppliers such as hotels and transport companies gain access to foreign markets and benefit from in-depth knowledge of the requirements of the various source markets. Service providers and destinations gain new markets, source market expertise, and processing and payment security through cooperation with incoming companies.
